Overview: Our client in Letchworth, Hertfordshire is looking for an experienced Credit Operations Manager to join their expanding team. To support the process of Customer loan approvals, and undertake key tasks in ensuring a smooth and effective transition of the Underwriting to Loan drawdown. Undertake facility reviews and appropriate activities to ensure the Lending book has appropriate oversight. Analysis of Loan requests, supporting the Director of Credit and Underwriting and the Credit Operations & Underwriting Manager.


Key Accountabilities

Instruct the appropriate professional advisors to provide Due Diligence for Loan transactions.
Manage and monitor SLA’s for the Professional advisors.
Ensure that all Post sanction Terms and Conditions of the Loans are met pre drawdown.
Detailed research and investigation of individual lending applications, ensuring all risks are identified.
Identification of policy or protocol exceptions, with suitable recommendations of any remedial actions required.
Ensure that all post-sanction administration procedures are timely and compliant with Bank’s policies and procedures including the maintenance of appropriate MI.
Maintain good working relationships with all legal and valuer panel partners to ensure smooth and timely exchange of correspondence and communication.
Consistently demonstrate and evidence delivery of the bank’s brand values and behaviours .
Review documentation provided by solicitors and valuers with a view to ensuring that any proposed security is acceptable to the bank.
Liaise with Business Development Managers, Brokers and panel partners to monitor and drive completion of loans within the bank’s preferred timescales.

Qualifications, Skills and Experience

To act with integrity at all times and embrace the philosophy of treating our customers fairly.
Knowledge of Credit Operations activities would be essential.
Experience of dealing with Commercial Real Estate transaction is a clear advantage.
Strong communication skills including relationship management skills.
Experience dealing directly with clients and maintaining client relationships, within a service.
Previous Credit Underwriting experience of SME’s would be an advantage but not essential.
Strong attention to detail – is precise, fastidious and thorough.
Computer literate and very conversant with Microsoft Office Suite, with expertise in Microsoft Excel and Microsoft Word.
Methodical approach to planning and organising.
Excellent time management.
Self-driven and self-reliant – possesses an active dynamic approach to work and getting things done.

Due to the anticipated high number of applications, we cannot reply to everyone. If you do not here back within 7 days, please assume you have been unsuccessful on this occasion.

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