Whatsapp use causing business communication headache

WhatsApp and other social media messaging services are causing regular workplace disruption due to un-monitored work-related chat.

According to new research conducted by B2B social network Speakap, 53% of frontline workers have admitted to using consumer social messaging tools such as WhatsApp up to six times in the work day. A further 16% stated that their company’s HR department was unaware of such activity.

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